Our Services

The Client Relationship

The single most significant factor of any project is the client; you know your business, we know design. We invest time to listen and get to know our clients, without this knowledge the design process can not start.

Retail Design and Store Planning

Excellence in store planning and design relates directly to its ability to connect ‘a customer’ to the stores surroundings.  In turn this will maximise the store for profitability by creating retail environments that encourages greater dwell times and additional buying.

Customer Experience Strategies

To know your customer is to know your retail business.  We recognise the importance of authentic, real customer experiences that are easy and memorable.

 

Merchandising and POS displays

The products or services on offer must be the highpoint of any store fitout concept; the stores’ environment creates the overall mood and atmosphere only for the products or services to shine in.

Brand Advice

The retail fitout should reflect the values of the business and support the personality of the brand. We can help you define your brand and bring it to life. We believe it should be authentic and real and let it reflect in the built environment.

Concept Design

An important initial stage of the design process, this is where ideas are realised and discussed to create a new [or refreshed] brand, discover its personality and then let these materialise in the built environment.

 

Design Documentation

Detailed and concise documentation allows accurate tendering of build costs and maximises efficiencies during construction as most issues are solved on paper, not while being built. This includes gaining the required statutory approvals from local councils.

 

Project Management

Project Management can take many forms, whether its onsite or organising a rollout of a project over multiple sites. This all is part of a process of juggling the realities of budget, time-lines, site politics and design integrity.